Everything a welcome should be, from ticket sales, to helpful advice, to refreshments, and bathroom breaks. Purchase tickets, get help from Guest Services, browse local artisans' work in the Gift Shop, and refuel at the Coffee Bar. The interpretive breezeway immediately immerses you in the experience.

An outdoor space to sit and relax with friends and family. It’s close to the Coffee Bar, washrooms, and gift shop—everything you might need before the adventure begins.

Let the kids burn off excess energy in the play area while you wait for the rest of the members of your party lingering in the gift shop. 

Looking for a place to refuel for your next adventure? We offer a selection of local food and drink options that showcase many Vancouver Island favourites. See a full list of our offerings here. We've even got a full playground sure to tire out your kids if scaling the Spiral Tower wasn't enough.

Thoughtful gifts, unique mementos, and practical items that might come in handy while you explore the forest. We work with local artisans including our Malahat Nation hosts to offer a variety of artwork, jewelry, textiles, and carvings.