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Sales & Marketing Coordinator

Malahat Skywalk Scenery

Marketing & Sales Coordinator

The Marketing & Sales Coordinator assists Malahat SkyWalk’s Sales and Marketing department primarily by providing key coordination and administrative support.


  • Curate, plan, write, design, and post high-quality and engaging content to digital channels including web pages, consumer emails, blogs and social media channels to increase engagement and build audiences.
  • Create and maintain a content marketing calendar
  • Monitor and respond to social media community inquiries across channels
  • Develop and manage relationships with external partners to leverage content created by others
  • Maintain photography/ videography library (digital asset management system)
  • Assist with marketing projects and implement marketing plans
  • Analyze social media, email and website data/metrics
  • Follow digital marketing trends and industry best practices
  • Assist with advertising campaign planning and coordinating graphic design
  • Uphold and maintain brand standards throughout the content creation process
  • Create monthly newsletter and distribute using Mailchimp
  • Coordinate guest surveys
  • Respond to all online reviews and customer feedback in a professional manner in the voice of the brand
  • Respond to information requests from media vendors and travel trade via phone and email
  • Provide reports to Manager when required such as social analytics, sales statistics and website analytics
  • Support Sales and Marketing Manager as needed


  • Work with Group Sales clients in setting up their accounts, organizing visits and maintaining calendar of group visits. Groups may include schools, special interests, and corporate.
  • Coordinate and administer Travel Trade Tour Operator contracts, sales communications and accounts on POS
  • Proactively build relationships with local attractions, hotels and community groups
  • Attend local events on behalf of Malahat SkyWalk when requested
  • Work with Sales and Marketing Manager on coordinating Industry Fam visits
  • Update listings on all DMO accounts and other online pages
  • Review, process and track community donation requests

Key Qualifications

  • Minimum 2 years of experience in a marketing or sales related role
  • Strong working skills of MS Word, Excel, PowerPoint, Outlook and Teams
  • Experience in software Mailchimp and Survey Monkey
  • Highly effective project management, prioritization, multi-tasking and time management skills
  • Solid knowledge of website analytics tools
  • Experience in tourism industry preferred
  • Experience with POS ticket systems with Galaxy Software System experience a bonus but not required

Personal Attributes

  • Efficient and organized, able to work independently and juggle many tasks
  • Energetic, self motivated and results oriented
  • Team player with a positive attitude and willingness to work collaboratively
  • Approachable and open
  • Takes initiative and is willing to make suggestions, share opinions and receive feedback.
  • Above average communication and people skills

Working Conditions

  • Occasional overtime may be required
  • Guest and/or event hosting may be required
  • Evening and weekend work hours as required

We provide:

  • Competitive salary
  • A fun and exciting place to work with an energetic and driven team to provide the very best guest experience
  • Opportunity to be a part of the growth and development of a new product in tourism

Please apply in confidence to Enable JavaScript to view protected content. Attention: Sales & Marketing Manager. We ask that you include salary expectation range as well a cover letter.

We thank all candidates in advance for their interest, however, only those candidates being considered for the role will be contacted. Job posting will close when a candidate has been hired.